Yes, Please note that shipping charges for deliveries across India (outside Gujarat) are start at INR 130 (more depend on weight and order), while within Gujarat, the shipping fee is INR 80.
We use a variety of materials, including good-quality metals, scraped fabric, reengineering wood, silver and golden mirror sheets, beads, and other unique elements to create our handmade jewellery.
Every effort is made to accurately represent the colors of our products on our website. However, please note that variations in display settings and lighting conditions may affect the perception of colors. We strive to provide as much detail as possible in our product descriptions and images to give you a true representation.
If the product you desire is currently out of stock, you have a few options. You can sign up for notifications to receive an alert when the item is back in stock. Additionally, you may contact our customer service team for assistance. We can provide information on the expected restocking date or suggest alternative products that might meet your needs.
Yes, each of our handmade jewellery pieces is crafted with meticulous care and attention to detail, making them unique. Our artisans infuse their creativity and skill into every design, ensuring that no two pieces are exactly alike.
No, setting up an account is not mandatory for placing an order. You have the option to make a purchase as a guest. However, creating an account offers several benefits. It allows you to track your order history, save multiple shipping addresses, and receive updates on exclusive offers and promotions.
If you've forgotten your password, click on the 'Forgot Password' link on the login page. Follow the instructions sent to your email to reset your password. For further assistance, contact our customer support.
To use a promotional code, enter it at checkout in the designated 'Promo Code' field. The discount will be applied to your order total. Please note that only one code can be used per order.
To make a purchase, browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter shipping and payment information. You can make a purchase as a guest or create an account for additional benefits.
Yes, we offer bulk purchasing for like hampers, bridesmaid gifting, return gifts options. Please reach out to us via email or call for more information on pricing and minimum order quantities.
You will receive an order confirmation email shortly after completing your purchase. This email confirms that your order has been successfully placed. If you don't receive the email, please check your spam folder or contact our customer support for assistance.
To track your order, log in to your account and navigate to 'Order History.' Select the relevant order to find the tracking information. You can also check your email for notifications or contact our customer support for assistance.
Delivery times vary based on location and shipping method. Generally it takes within 7 to 10 days. You can check the estimated delivery date during checkout. Once your order ships, you'll receive a tracking number for real-time updates. For more details, contact our customer support.
If you want to cancel your order, you can mail/call us for your order cancellation within 24 hours of order placed. Orders which are dispatched can’t be cancelled.
If you receive an incorrect, damaged, or incomplete order, please contact our customer support immediately. We will promptly assist you in resolving the issue and ensuring you receive the correct and undamaged items. kindly check our return & refund policy.
You can reach our customer support team through the contact information provided on our website, such as email or phone number. We strive to respond to your inquiries promptly.
We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. The available payment options will be displayed during the checkout process.
