Privacy Policy

Effective Date: 1 jan 2024

Thank you for visiting CraftAffair. This Privacy Policy describes how we collect, use, and disclose information when you use our website and services. We are committed to protecting your privacy and ensuring that any personal information you provide to us remains secure.

1. Information We Collect

1.1 Personal Information
We may collect certain personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us for inquiries. This information may include, but is not limited to, your name, email address, phone number, billing and shipping address, and payment information.

We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, referral source, pages visited, and the date and time of your visit. This information is collected in an aggregated form and does not personally identify you.

2. Use of Information

We may use your personal information to:

• Process and fulfill your orders.
• Communicate with you about your orders, inquiries, and updates related to our products and services.
• Send you marketing and promotional materials, including newsletters, special offers, and updates, if you have opted to receive them.
• Provide customer support and respond to your inquiries and feedback.
• Improve our website, products, and services based on your preferences and feedback.
• Comply with applicable laws and regulations.

We may use website usage information to analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use. This information helps us improve our website's functionality and provide a better user experience.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

4. Information Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to the extent necessary to fulfill their services and are obligated to maintain its confidentiality.
• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.
• With Your Consent: We may share your personal information with your consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information about your browsing activities, such as pages visited, links clicked, and other actions you take on our website. You can modify your browser settings to disable cookies or be notified when they are being used. However, please note that disabling cookies may impact your ability to use certain features of our website.

6. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights

You have the right to access, update, correct, and delete your personal information held by us. If you would like to exercise any of these rights or have any concerns about the use of your personal information, please contact us using the information provided below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly remove such information from our systems.

9. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

"CraftAffair"
University Road
Rajkot - 360005
Gujarat, India.
craftaffair.in@gmail.com
+91-8780265874

By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

Last Updated: 1 jan 2024